Services for High-Net-Worth Families
Very Important Personnel is an international agency providing bespoke services to distinguished families, property owners, private clients, residence managers and family offices in Dubai and worldwide. We help establish and manage every aspect of a family’s private household infrastructure. Our services include the recruitment of household staff, nannies, governesses, private chefs and chauffeurs, professional training for existing teams, independent household staff audits and comprehensive lifestyle support for families with exacting standards of service, trust and discretion. Every enquiry is handled individually and in strict confidence. We consider the family’s lifestyle, countries of residence, property portfolio, existing household team, privacy requirements and expectations regarding experience, languages, references, schedules, cultural awareness and personal qualities. Serving distinguished families requires more than organisational expertise. It demands a profound understanding of private service, cultural etiquette and absolute discretion. Household professionals work in close proximity to the family’s children, residences, wardrobes, vehicles, kitchens, schedules, guests, valuable possessions and confidential information. Very Important Personnel handles both individual appointments and complex household requirements: assembling a complete team for a private residence, recruiting childcare and education specialists, appointing a private chef or family chauffeur, training an existing team, conducting an independent service audit or arranging comprehensive lifestyle support through our integrated partnership with Catamaran Family Office. We recruit professional housekeepers, private maids, VIP wardrobe specialists, head housekeepers, private household managers, butlers, estate engineers and housemen. These professionals are responsible for the impeccable presentation of the residence, housekeeping, wardrobe organisation and care, property maintenance, contractor coordination and the family’s day-to-day comfort. The essential qualities for these appointments are meticulous attention to detail, quiet efficiency, respect for hierarchy, careful handling of valuable possessions and the ability to deliver exceptional service without unnecessary presence. We recruit household personnel for property owners, private principals, residence managers and family offices. Each search considers the type and scale of the property, occupancy schedule, responsibilities, existing team, required experience, languages, references, cultural compatibility, personal qualities and level of confidentiality. We recruit professional nannies, maternity nurses, nanny-governesses, governesses, governors, private tutors and native-speaking language specialists for children of all ages. Every appointment is tailored to the child’s age, routine and personality, as well as the family’s educational objectives, preferred language, cultural values, parenting approach and schedule. For professionals entrusted with children, impeccable references, emotional maturity, attentiveness, professional boundaries, cultural sensitivity and complete trustworthiness are essential. We recruit private chefs, family chefs, international cuisine specialists and wellness chefs for private families, offices, villas, yachts, residences and exclusive events. We consider the family’s culinary preferences, dietary requirements, children’s menus, allergies, wellness objectives, preferred cuisines, guest entertaining, kitchen facilities and confidentiality expectations. An exceptional private chef must combine outstanding culinary expertise with discretion, adaptability and an intuitive understanding of service within a private family environment. We recruit personal, family, school-run and English-speaking chauffeurs for private principals, senior executives, distinguished families, expatriates, private residences and private offices. A private chauffeur is entrusted with safety, punctuality, comfort, route planning, children’s transportation, airport transfers, vehicle logistics, personal errands and confidentiality. Our assessment covers professional driving experience, driving style, knowledge of Dubai and the UAE, references, communication skills, presentation, punctuality and the ability to observe household protocol and professional hierarchy. Very Important Personnel provides professional training for housekeepers, private maids, private household managers, butlers, private waiters, VIP wardrobe specialists and other private service professionals. Training raises service standards, reduces costly errors, protects valuable interiors and possessions, and creates a more consistent and accountable household operation. When an employee is loyal, trustworthy and personally well suited to the family, professional development can be a more effective solution than replacement. On-site training is delivered within the client’s villa, penthouse, private residence or apartment. The programme is designed around the property itself, the composition of the team, interiors, wardrobes, laundry facilities, tableware, household equipment, approved cleaning products, the family’s preferences and the required standard of service. This format enables our specialists to observe employees in their actual working environment and immediately refine practical skills, including housekeeping, VIP wardrobe care, table setting, formal dining service, team coordination and international private-service standards. Our online courses are designed for existing employees, candidates and complete household teams seeking to enter the profession, enhance their qualifications or structure their practical experience through a flexible remote-learning format. Programmes cover professional housekeeping, VIP wardrobe care, table setting, formal dining service, private household management and butler service. Training is available worldwide, can be completed at a convenient pace and includes certification. An independent audit provides a clear and objective assessment of household operations: whether the team performs to the standard expected of the residence, where service failures occur, why costs are increasing and which changes are required to achieve consistent excellence. We can audit an individual employee, a specific department or the entire household team. The review may cover housekeeping, VIP wardrobe management, household management, kitchen operations, childcare, table service, reporting, expenditure, staff schedules, procurement, contractor management and communication between team members. The purpose of the audit is not to assign blame, but to professionally refine the household operation: responsibilities, standards, performance quality, communication, expenditure control, reporting and management. Private lifestyle management provides comprehensive support to distinguished families, asset owners and business principals across their personal affairs, private infrastructure and premium service requirements. The service is delivered through Catamaran Family Office, part of the same integrated service ecosystem as Very Important Personnel. We coordinate specialist support in fine art, private collections, auction and art advisory, yacht management, private aviation and exceptional automobiles. Support can also include private education, personal and residential security, international mobility, cross-border requirements and the coordination of trusted specialist advisers. This format enables the family to entrust complex personal and organisational matters to a single discreet and accountable team. We recruit personnel and structure services around the family’s actual lifestyle. Engagements may include live-out or full-time appointments, live-in roles, rotational schedules, seasonal support, temporary team reinforcement, service across multiple residences and travel accompaniment. The most suitable arrangement depends on the number of properties, family composition, residence schedule, number of children, guests and events, the existing household team and the expected level of service. Our agency serves clients in Dubai, Abu Dhabi and throughout the UAE, as well as the United Kingdom, Europe, the United States and other international destinations. For international appointments, we consider language requirements, documentation, visa and relocation matters, candidates’ experience within multicultural households, references from prestigious private residences and the practical requirements of families living across several countries. Serving distinguished families requires absolute discretion. Household personnel and external specialists may have access to the family’s private spaces, children, wardrobes, movements, schedules, guests, valuable possessions, property portfolio and confidential information. Confidentiality is therefore fundamental to every aspect of our work. We handle all information concerning the principal, properties, family composition, employment terms, existing team and household protocols with the highest degree of care and discretion. We begin with a private discussion to understand the required personnel or service, the location and nature of the property, the household composition, existing arrangements, current challenges and the desired outcome. We clarify the property format, family composition, occupancy schedule, responsibilities and expectations concerning experience, languages, references, cultural compatibility, service standards, confidentiality and personal qualities. Depending on the requirement, we recommend household staff recruitment, development of the existing team, an operational audit, on-site training, online education or comprehensive lifestyle management. Our agency conducts the candidate search and assessment, prepares a carefully selected shortlist, coordinates interviews, trains household staff, evaluates service operations or manages specialist advisers within the agreed scope of work. Very Important Personnel is an international agency specialising in services for private principals, distinguished families, property owners, prestigious residences and family offices. We understand the exacting standards of a private household: respect for the family’s personal space, hierarchy, quiet efficiency, confidentiality, meticulous care of valuable possessions and the importance of appointing professionals who are precisely suited to a particular residence and family culture. Every client receives a tailored solution rather than a standard package: from recruiting a single trusted professional to assembling a complete residence team, training household personnel, auditing operational processes and arranging comprehensive private lifestyle management. Tell us how we may assist your family: recruiting private household staff, appointing a nanny, governess, private chef or chauffeur, developing an existing team, reviewing service standards or arranging comprehensive lifestyle management. We will clarify your requirements, recommend the most suitable engagement format and prepare a bespoke solution aligned with the standing of your residence, your family’s lifestyle, cultural expectations and confidentiality requirements. 
Comprehensive Private Family Support
Our Core Services:
Private Household Staff Recruitment
Childcare and Private Education Staff
Private Chefs and Culinary Staff
Private Chauffeurs
Household Staff Training and Development:
Professional Household Staff Training
On-Site Training at the Client’s Residence
Online Courses for Household Professionals
Independent Household Staff Audit
Private Lifestyle Management
Engagement Formats
International Reach
Confidentiality and Trust
Our Process:
Confidential Consultation
Detailed Requirement Analysis
Tailored Solution
Recruitment, Training or Audit
Why Families Choose Very Important Personnel
Discuss Your Family’s Requirements