Choose your format

Group Housekeeping Classes at the agency’s office in Moscow are for those who need to practice with a trainer, work out mistakes, correct techniques, hear answers to their questions and those of the participants, compare themselves with other participants, understand their pros and cons, for those who cannot study independently, who need professional help and career support or consultation.

What results will the housekeeper get after completing the housekeeping training?

• For beginners in the profession, the training will help them understand it from the inside, complete training in the profession from a to z, and understand how to meet the expectations of an employer on trials.
• The course will help experienced housekeepers to systematize knowledge, close existing gaps in knowledge and modern materials, get expert answers to accumulated questions, learn the right ironing techniques, check whether they wash and dry clothes correctly.
• For specialists who consider themselves professionals and clothing care mastodons, the training will help to update the current version of themselves in order to eliminate the problem of professional depreciation of knowledge when knowledge becomes obsolete and the employee does not understand why she is no longer admired by employers.

Online courses are for those who value every minute of their time, but want to develop and gain new knowledge.

You always know when the lesson will take place, have access to materials from the comfort of your home, and control the speed of receiving information yourself. It is always more convenient to acquire new knowledge in text format, supplement them with video lessons and masterclass training programmes, and receive answers to accumulated questions during courses or during a live webinar.

• You can choose the date and time when you want to start online housekeeping training.
• You will significantly save on tuition fees.
• You choose the pace of learning yourself — the speed at which it is convenient for you to acquire new knowledge.
• You choose the lessons you want to study.
• You can complete housekeeping training anywhere — at work, on vacation, at home, or in public transport.
• You can always go back to the beginning of the lesson or repeat it as many times as you need.
• You cannot attend the offline course because you are in another city or work on the days when it takes place.
• You don’t like group study and prefer single-person sessions.
• You don’t have much time and you need to get knowledge and answers to questions quickly.
• You can complete the training with colleagues by sharing the cost of the course if you do not need a certificate, as only the account owner can become its holder.
• You can choose which lesson to start learning from.
• You are the house manager, and by purchasing an online course, you can train housekeepers on lessons that are important for working at your home.
• Russian or International (in English) certificate to choose from.
• Complete the housekeeping course before an important job interview and demonstrate your skills.

The book will stay with you forever, you will be able to study topics in the rhythm and at the speed that is convenient only for you, where and when you feel comfortable.

You can take housekeeping courses, or you can buy a textbook that contains the most important information, photos, instructions, checklists, and study the material yourself at the pace that suits you, without time limits, in the place where it will be most convenient for you to receive new information. The book is convenient because you do not depend on the availability of stable Internet or battery power in your gadget. With the textbook, you can study the material while you work or train your staff by making copies of the pages in the amount necessary for your employees. Our books are read in Russia and the CIS countries, in Europe and London, in Dubai and Miami.

On-demand video library will help you to study the lessons in which you lack knowledge. You don’t have to buy the whole course, just purchase necessary lessons from different courses.

Bespoke private training in-situ (the client’s home, hotel, or yacht) is a tailor-made onsite training, the programme for which is tailored to the client’s wishes and guarantees one-on-one training with a trainer.

• The advantage of bespoke private clothing care or housekeeping training is that the trainer analyses the condition of clothes, interior surfaces, work equipment, detergents and cleaning products directly from the client, makes a report for the employer — what needs to be purchased, what cannot be used, gives recommendations on how to take care of and organise clothes and clean surfaces in the house.
• The silver service trainer teaches the housekeepers to provide table service, welcome guests and hospitable service, taking into account the standards adopted in your home. The superior service trainer trains housekeepers in hospitable service, culture of behavior, teamwork, business etiquette and communication, formal and informal service accepted in UHNW families around the world.
• The purpose of the bespoke private training is to identify mistakes in the work of current domestic staff, correct them during training, teach not only high—quality work, excellent service, but also personal care for the comfort of the employer. The employee in the house remains the same, but the quality of her work increases, she will know what result the employer expects from her, and will not be afraid to demonstrate the wow effect to her employer.

Agency courses are for you if you are:

• Housekeeper / Hotel Maid;
• Housekeeper / Waiter;
• Head Housekeeper;
• Private Waiter;
• Private / Hotel Butler;
• Hotel Supervisor;
• Yacht Stewardess;
• Employer who employs domestic staff;
• You are looking for a job, new knowledge and skills.

“Invest in yourself. Your career is the engine of your wealth” (Paul Clitheroe).

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